FAQ

FAQs

How does the dentist stay up to date on all the current techniques and materials?

Our associates regularly take relevant continuing education courses to remain updated on all dental techniques, tools, and materials. You can rest assured that the staff at La Cantera Dental Group is trained to the highest standards.

At what age should my child see the dentist for the first time?

The American Dental Association recommends that children start seeing the dentist at age 1. Children usually accompany their parents on one of their visits to get acquainted with us before coming in for their own appointments.

We let them see the office, sit in the dental chair, and reward them so they can leave with a positive experience at the dentist’s office. Once they’re used to visiting us and feel comfortable, we can treat them without fear.

What insurance plans do you accept?

We accept all dental insurance plans except HMOs. If you are not sure what kind of dental plan you have, please feel free to call us, and we will be happy to verify your insurance for you.

What should I do if I have an emergency after office hours?

Help is always available even after business hours! We provide an emergency telephone number that connects directly to the dentist if you need immediate assistance.

What payment options do you provide?

We accept the following forms of payment:

  • Cash
  • Check
  • In-house financing
  • MasterCard
  • Visa
  • Discover
  • American Express
  • *CareCredit®

How can I safely whiten my teeth?

We offer an in-office professional whitening system that provides incredible results during your first visit. Patients who want to whiten their teeth at home can ask us about a professional-quality home bleaching system. It comes with custom bleaching trays that are superior to what you might find at your local store.

Do you take precautions to ensure patient safety?

We adhere to the strictest standards of sterilization and infection control procedures. When you visit our practice, you’ll find our operating environment to be spotless and uncluttered. Because we administer intravenous (IV) sedation, we’re specially trained in airway management and other emergency procedures. We are also equipped with all the monitoring instruments you would find in a hospital operating room.

My gums bleed after I brush. Should I be concerned?

Bleeding is usually an early sign of gum disease. If your gums bleed after you brush or floss, make an appointment as soon as possible to have your gums and teeth examined.

I brush every day, but my breath still isn’t fresh. Is there anything else I can do?

If you brush regularly and don’t notice fresher breath, you might not be doing it effectively. You could also have another health problem unrelated to your teeth or mouth. We recommend coming to one of our offices and letting us examine you to see if we can help find the cause of the problem

What is the difference between IV sedation and general anesthesia?

IV sedation produces a lowered level of consciousness referred to as “twilight sleep.” You can respond to any requests or questions but may have little to no memory of the procedure.

General anesthesia produces a complete state of unconsciousness and is performed by an anesthesiologist in a surgical center or hospital.

Can anyone have IV sedation?

Anyone whose health allows it can have IV sedation. This option is available for medically fit patients who are very anxious about their dental procedure. IV sedation is also ideal for patients with a strong gag reflex.

Your dentist will discuss all your sedation options and determine your candidacy for IV sedation before treatment.

Dental assistant holding a tablet device while talking to another dental assistant.

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